IT SERVICE NEEDS OF HEALTHCARE, BIOTECH & LIFE SCIENCES:

The rapidly evolving landscape of Healthcare, Biotech, and Life Sciences technology demands a proactive approach to stay current. An assessment of your existing IT infrastructure will be conducted, and tailored recommendations and technology solutions will be implemented to meet your specific requirements.

IT Support: Remote helpdesk services, monitoring, and scheduled onsite visits are provided to ensure continuous functionality. Proactive recommendations for upgrades and optimizations are offered, aiming to maintain peak performance and minimize downtime.

Software and Applications: Comprehensive support is available for various software and applications, including Electronic Health Record (EHR) software, Patient Scheduling Software, Clinical Documentation Software, and more.

Cloud Services: Transitioning your IT infrastructure to the cloud is facilitated, allowing your business to focus on core activities while minimizing obstacles associated with IT expansion. Cloud adoption enhances agility, enabling easy re-provisioning, addition, removal, or expansion of IT resources.

Data Security & Privacy: Comprehensive IT security, along with Data Backup & Disaster Recovery plans, ensures robust data protection. Implementation of these measures also ensures compliance with regulatory requirements.

HOW TOTAL NETWORK SOLUTIONS IT SUPPORT BENEFITS HEALTHCARE COMPANIES? Extensive experience is offered in providing HIPAA-compliant IT support to healthcare companies, particularly in the areas of servers, customized applications support, hosted communication services (email & voice), cybersecurity, and disaster recovery.

HIPAA Compliance

The Health Insurance Portability and Accountability Act or HIPAA, is a compliance standard that is designed to protect sensitive patient data. Any organization that deals with protected health information (PHI) is obligated to maintain and follow process, network and physical security measures in order to be HIPAA-compliant. TOTAL NETWORK SOLUTIONS can help accelerate your healthcare business becoming HIPAA compliant in a cost-effective way.

WHAT IS HIPAA? HIPAA, or the Health Insurance Portability and Accountability Act, establishes a set of regulatory standards governing the proper utilization and disclosure of sensitive patient data. Oversight of HIPAA is carried out by the Department of Health and Human Services (HHS), with enforcement entrusted to the Office for Civil Rights (OCR).

The primary objective of HIPAA is to safeguard the privacy, security, and integrity of Protected Health Information (PHI), which encompasses any demographic data that could be used to identify a patient or client.

WHO MUST ADHERE TO HIPAA? HIPAA regulations are applicable to any entity involved in the electronic creation, collection, or transmission of PHI. Furthermore, organizations dealing with or encountering such transmitted information fall under the purview of HIPAA compliance. The regulation categorizes two types of entities that must comply:

COVERED ENTITIES This category encompasses health care providers, health care clearinghouses, health insurance providers, and similar entities.

BUSINESS ASSOCIATES The term "business associates" has broad applicability, encompassing service providers engaged in handling, transmitting, or processing PHI. Examples include billing companies, Electronic Health Record (EHR) platforms, cloud storage providers, email hosting services, third-party consultants, and others.

Challenges Associated with HIPAA Compliance:

  • HIPAA violations attract hefty penalties.

  • Adequate training for handling PHI and dealing with malicious security attacks is critical.

  • It is imperative to have a Security Incident Response Plan (SIRP) in place to deal with a security event.

  • Professional assistance is required to handle the complexity of audits and to maintain the right documentation.