24/7 Help Desk Support
The TOTAL NETWORK SOLUTIONS help desk is available 24/7, 365 days a year, ensuring continuous support and quick issue resolution for our clients whenever they need it. We don’t sleep, so you can!
When your business faces computer IT problems, you lose money. Bottom line. Your company needs service and responsive support help that is just a call or click away to get you back up and running if problems arise. And in order to prevent computer problems, proactive preventative maintenance in the form of system updates, virus and spyware protection and routine maintenance can ultimately save your company money by reducing downtime.
All businesses today depend on technology and can’t afford “down-time”. Our clients benefit from fast, courteous technical support and superior help desk services. We offer emergency and non-emergency help desk support that includes:
Automated Systems Management
Dedicated Online Support Portal
Email & Phone support
On-site visits
Remote support
Virus Protection & Removal
Software Updates & Troubleshooting