Our amazing staff of savvy veterans is what transforms us from a good company into a great one.

Jim Bunnell


Mr. Bunnell is the President and CEO of Total Network Solutions, a Southern California-based IT services company whose focus is in IT Managed Services for the small, medium, and enterprise business segments. Mr. Bunnells’ experience has always been in the information technology industry. He possesses a diverse background and knowledge base in both hardware and software, and among various technology platforms. This allows him to be a valuable resource for his clients from the assessment and development of their strategic technology initiatives and roadmaps to overseeing and managing the actual deployment of those initiatives.

Total Network Solutions services many verticals, including, law enforcement, marine terminals, state and local government agencies to name a few.

Connect with Jim Bunnell on LinkedIn

Masy Bunnell

Chief Operating Officer

As Chief Operating Officer, Masy assesses and directs daily operations and finances at TNS. While her path to IT was non-traditional, ultimately it was her organizational and operations management skills that led her to TNS. Prior to accepting the role of COO, Masy helped organize and run political campaigns. This experience, which ranged from volunteering and communications to operations and finance, turned out to be very similar to overseeing a business. The importance of a strong organizational structure and process of establishing efficient operations followed her to TNS.

Not a typical COO, Masy shuns the stereotypical “corner office.” She is much more comfortable communicating directly with clients to make sure they are getting the services and support they need. As a result, her days typically include a combination of company management and customer support activities.

A native Texan, Masy and her family moved to California at the age of thirteen. Not surprising, Masy earned a degree in Political Science from California State – Long Beach

When not overseeing TNS Operations, issues, Masy and husband Jim are more than content to spend time at home with their children, Sophia, Parker and Scarlett.

Connect with Masy Bunnell on LinkedIn

Ajith Lazar

Senior TOS Consultant

As a Senior TOS Consultant for TNS, Ajith is a high-level authority on N4 with particular expertise installing and configuring XPS. Prior to joining TNS, he spent nine years working at Navis, LLC as Lead Support Engineer. Throughout his career, Ajith has worked with several semi- and fully-automated container terminals including Abu Dhabi Container Terminal, Abu Dhabi and Euromax Container Terminal in Rotterdam.

Ajith holds a Masters Degree in Computer Applications from Periyar University, Tamil Nadu, India, and is SPARCS N4 Certified. A quiet man, when not at work or traveling, Ajith dedicates his spare time to family and friends.

Ramesh Ramanath

Senior TOS Consultant

As a Senior TOS Consultant, Rameshs’ primary responsibility is to provide TOS support for marine terminal operators across the globe. Having worked with terminals in the US, Europe, Middle East, Africa and APAC regions, Ramesh has developed a solid reputation in the deployment, migration, and tuning of both N4 and A4. On many occasions, he has provided onsite support for APM Terminals MV2 and Rotterdam World Gateway. Prior to joining TNS, Ramesh spent eight years as Senior Support Engineer at Navis, LLC.

Ramesh holds a Bachelors Degree in Mathematics from Mahatma Gandhi University, Kerala, India and is also MCP, MCTS, and N4 Certified. When not on the job, he enjoys spending time with his family and pursuing his interests in music and photography.

Ryan Russo

Senior NOC Analyst

As a Senior Analyst, Ryans’ role is to provide technical support to TNS clients. He joined TNS in 2012 after completing an internship at MedImpact, and began his career as an IT specialist. As a senior resource on the TNS help desk, his humorous and efficient approach to IT support is always well received by those he works with. He is constantly learning about new technologies and applying that knowledge to better serve our clients. TNS clients appreciate his positive attitude and commitment to making sure their IT needs are always met.

In addition to his work at TNS, Ryan is also a student at California State University at Long Beach. He is a lifelong resident of Southern California, and an avid gamer. He has been known to show up at karaoke bars to ply his singing craft, along side his friends.

Stefan Mete Kingi

Director of TOS Services

As Director of TOS Services for TNS, Stefan directs a team of consultants, whose combined experience working with Navis products is well over 50 years. A long-time TOS professional, Stefan started his career working for Navis, LLC. With a solid foundation form his years at Navis, Stefan went on to work for Yusen Terminals, Inc. and Long Beach Container Terminal in Southern California before landing here at TNS.

Stefan holds a degree in Information Systems from Victoria University, Wellington, New Zealand and is N4 Certified. His passions include rugby, cricket, making anything old look new, and spending time with his wife and two young boys.

Alissia Sharrow

NOC Supervisor

As Customer Service Supervisor, Alissia holds an important role within the TNS. She is responsible for making sure all of our clients get the support they need in a timely and professional maner.

TNS has built a reputation as an industry leader for its exceptional customer support and Alissia, in large part, is the driving force behind our success. Of all the TNS company values, she firmly believes customer service is at the heart of the operation and an integral component of the company’s success.

When not making TNS customers happy, Alissia loves being with her three children, cooking and entertaining friends.

Aram Ambartsumyan

NOC Analyst

As a NOC Analyst, Aram primarily manages and monitors the various monitoring systems we use for our clients. While in the office, Aram is usually found checking client’s environments, managing our monitoring tools, monitoring network connectivity, and providing end user support.

As a technical project manager, Aram worked for Microsoft’s Worldwide Plan Design and Implementation department before joining TNS.

Aram earned his Bachelors Degree from the University of Washington and is currently working on his MBA in Management Information Systems at Cal State Long Beach. In his spare time Aram enjoys playing basketball, but also loves keeping upto-date on technology, politics, and management trends and issues.

Omid Shamoil

NOC Analyst

As a Network Operations Center Analyst, Omid monitors customer systems to make sure they are operating properly and provides technical assistance when issues arise. He is a driving force on our network operations center and is constantly working on improving our processes to better serve our clients.

A true credit to his commitment and craft, Omid also attends California State University Long Beach, where he is working toward a degree in Management Information Systems.

Robin Gupta

Associate TOS Consultant

As an Associate TOS Consultant/Senior Software Engineer, Robin specializes in N4 customization and its integration with third-party applications. During his six-year tenure at Infogain, Robin gained valuable insight and experience while working on many Navis related projects. He also spent considerable time working on development projects onsite at various terminals. What sets Robin a part from others in his field is his passion for discovering new ways technology can operate more efficiently in terminals.

Robin holds a Masters Degree in Computer Applications from Indira Gandi National Open University, New Delhi India. When not seeking more efficient terminal operation and integration solutions, you will find Robin relaxing and spending time with his wife and family.

Stacie Lopez

Client Support Specialist

As a Client Support Specialist, Stacie Lopez’ voice is likely to be the first voice you hear when you call TNS. Since coming on board in 2012, Stacie has grown into her current role of handling all client needs including procurement, scheduling, account management and billing. She is instrumental in ensuring our clients experience with TNS is always pleasant and professional.

Stacie holds a degree in Liberal Arts from Chapman University in Orange, California. As a life-long Californian, she also enjoys running and spending time with her family, particularly her four year-old daughter.

Syed Awkhil Ahmed

Technical Project Manager

As Technical Project Manager for TNS, Syed oversees N4 related projects for marine terminal operators. Prior to joining TNS, he worked for Gulf Stevedoring Ltd, Saudi Arabia, as a Database/Navis Administrator, as well as for Navis, LLC as a Support Engineer. Over time, Syed has become extremely proficient at understand the often complex and technical requirements of a terminal.

Syed holds a Masters in Computer Applications from Bharatidasan University, Tamil Nadu, India and is N4 Certified. During his free time he likes to spend time with his family.

Stephen Dal Porto

Senior Systems Administrator

As a Senior Systems Administrator, Stephen is called upon to provide comprehensive IT support to TNS customers. His primary responsibility is to ensure that our customer’s systems run smoothly and without interruption. He believes that one of technology’s greatest benefits is efficiency, and he strives to assure that his customers’ technologies are reducing their operational costs.

Stephen holds a Business Degree from California State University at Long Beach and is also a Microsoft Certified Systems Engineer. A California native, when he’s not working Stephen is enjoying the outdoors with his with his wife and children.

Lance Webster

Senior Systems Engineer

Lance is talented Senior Systems Administrator with a broad range of technical skillsets. His job is to keep our customer’s networks working flawlessly. By constantly managing and monitoring client environments, and proactively addressing issues before they arise, it allows our clients focus on their business rather than worrying about IT issues.

Joining TNS in 2009, after spending several years at Intel, Lance is a longtime quality assurance professional

In his spare time, Lance loves to purchase and repair old technology devices and gaming consoles.

Christian Kalemkiewicz

Senior TOS Analyst

Christian Kalemkiewicz was recruited to provide added TOS support, business analysis, and management leadership. After spending 10+ years serving as an analyst and project manager for the transportation and logistics industry, Christian will excel in TOS operations with his ability to provide full-scale project support and integration processes.

Christian holds a Bachelors Degree in Business Management from Clemson University. His passion for seamless integration stems from his roots of being raised in a military family that moved frequently. In his spare time, Christian loves to take in a soccer match or catch a good movie.

Kevin Morrow

Senior Systems Engineer

As a Senior Systems Engineer, Kevin Morrows’ primary role is to support existing client networks and help design new IT infrastructure for TNS’s expanding customer base. Throughout his career, Kevin has developed a keen sense of customer needs; having held several Client Manager Field Service Engineer positions prior to operating his own IT consulting firm.