Managed Services
TNS has become a managed services leader in Southern California. Our team of certified Network Engineers manage and support your network, making sure it is always optimized and available. Using “best of breed” remote monitoring and remote access tools, we are able to monitor your network infrastructure, servers and key applications 24 hours a day, 7 days a week.

In addition to managing and supporting your network environment, we ensure that all of your servers, key applications, desktop and laptops are up and running at peak performance. We offer comprehensive antivirus and antispam solutions that will help reduce costly downtime and lost revenue. TNS engineers will also monitor and maintain your data backup so that if your network is attacked or some other catastrophe, your companies critical data will be recovered.
Total Network Solutions offers three support packages.
N-OnDemand is our basic reactive support offering. This allows customers to build a relationship with our staff before moving on to one of our more comprehensive support plans.
NET-Watch gives customers our get our cutting edge remote monitoring tools which monitor network devices, servers, desktops, applications and even printers 24 hours a day. If any of these network elements exceed normal thresholds, our network operations center will be notified and corrective action can be taken.
NET-Guard is the flag-ship of our Managed Services practice. It is also the most cost effective and comprehensive approach to IT support available. NET-Guard not only gives your 24X7 remote monitoring of all of your IT systems, but you will also receive regular scheduled onsite and remote proactive maintenance, help desk services, on-site reactive support, Patch Management, and most importantly a dedicated virtual CIO who will help you grow your business by leveraging technology. NET-Guard is the best solution to keep your network online and optimized while providing you with predictable IT costs. Why hire an IT guy when you can have a team of certified systems engineers for less. Let TNS show you the value of Managed Servcies.
. NET-OnDemand NET-Watch NET-Guard
Virtual CIO
24/7 Monitoring and Reporting -
On-Site Support
Remote Support
Emergency Support
Procurement Services
On-Demand Discounted
On-Demand
Included Included -
Scheduled
Total Network Solutions uses “Best of Breed” support tools to support and maintain your network. From monitoring tools to remote access tools, we’ve got you covered. Relax, we got it!
 
Click to see enlarged image.
TNS Monitors all aspects of your IT Infrastructure. This screenshot above shows a portion of the monitoring capability on a Dell Server. Notice that both hardware and software components are being monitored. CPU utilization, Internet connectivity, DNS, Disk Space and Utilization, Exchange, SQL, RAID arrays, Server power supplies and fans. Our monitoring systems are capable of monitoring almost any device, application or service.

Whenever a threshold is exceeded or a device goes down, the TNS Network Operations Center will be notified immediately, a trouble ticket will generated and a technician dispatched to resolve the issue.
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